Help

Contact us

• Please contact us through the Student Portal or Staff Portal

• or  Library live chat (pop-up window)

(Please check our opening times to find out when online support is available)

Brynmor Jones Library
University of Hull
Cottingham Road
Hull
HU6 7RX

libhelp@hull.ac.uk (external library customers only)

Can't find it?

• What to do if you can't find the item you need

Study skills

• Online skills support and book appointments

Feedback

• Are we getting it right? Send your feedback 

Our leadership team

Chris Awre (c.awre at hull.ac.uk)
Executive Director Scholarly Services and University Librarian 

Maggie Sarjantson (m.sarjantson at hull.ac.uk)
Collections Development Manager

Sandra Tranmer (s.tranmer at hull.ac.uk)
Customer Experience and Insight Manager

Laura Giles (l.giles at hull.ac.uk)
Academic Library Services Manager

 

Library policies

• Customer service policy.
• Donations policy
• Library regulations.
• Our Service and Business Standards.
• Our complaints policy.
• University Library Customer Engagement and Communication Strategy
• Code of Conduct for Associate Members and Day Visitors of the Library