Help centre
Student support
Find out all about the different ways in which we can support you during your studies.
Accessing student support
- Can I access student support before I start university?Can I access student support before I start university?
- How do I manage my healthcare when moving to university?How do I manage my healthcare when moving to university?
- Do I need to update my vaccinations before starting university?Do I need to update my vaccinations before starting university?
- What is the Student Support Questionnaire (SSQ) and why should I complete it?What is the Student Support Questionnaire (SSQ) and why should I complete it?
- Why is it important to stay in touch with the Student Wellbeing team before starting university?Why is it important to stay in touch with the Student Wellbeing team before starting university?
- How do I access student support services at the University of Hull?How do I access student support services at the University of Hull?
- How is university support different from school or college support?How is university support different from school or college support?
- Who provides student support at university?Who provides student support at university?
- What terminology is used for learning support at university?What terminology is used for learning support at university?
- How can I look after my own wellbeing as a student?How can I look after my own wellbeing as a student?
- I’m concerned about a current student. What should I do?I’m concerned about a current student. What should I do?
- Do you have a 24/7 student support helpline I can call?Do you have a 24/7 student support helpline I can call?
- I need specialist support. Who do I get in touch with?I need specialist support. Who do I get in touch with?
- Is your student support confidential?Is your student support confidential?
Mental health support
- What mental health support is available at the University?What mental health support is available at the University?
- Do you have mental health specialists at the University?Do you have mental health specialists at the University?
- Do you offer free counselling to students of the University?Do you offer free counselling to students of the University?
- Do you run student support events at the University?Do you run student support events at the University?
- Is there a waiting list to get help?Is there a waiting list to get help?
- Do you provide diagnosis and treatment for mental ill-health?Do you provide diagnosis and treatment for mental ill-health?
- Should I register with a GP in Hull?Should I register with a GP in Hull?
- I have a diagnosed mental health condition – can I apply for reasonable adjustments?I have a diagnosed mental health condition – can I apply for reasonable adjustments?
- Do you offer long-term mental health interventions at the University?Do you offer long-term mental health interventions at the University?
Disability and neurodivergence support
- What defines a disability?What defines a disability?
- What support is available to me as a neurodivergent student or a student with a Specific Learning Difference?What support is available to me as a neurodivergent student or a student with a Specific Learning Difference?
- What adjustments do you offer to disabled and neurodivergent students?What adjustments do you offer to disabled and neurodivergent students?
- What if my condition changes or I receive a new diagnosis?What if my condition changes or I receive a new diagnosis?
- What can I do to prepare for university as a student with a disability?What can I do to prepare for university as a student with a disability?
- Who should I contact about disability-related needs in university accommodation?Who should I contact about disability-related needs in university accommodation?
- Do I need to declare my disability when I apply to the University?Do I need to declare my disability when I apply to the University?
- What support is available for students with Autism?What support is available for students with Autism?
- Should I apply for Disabled Students’ Allowances (DSA)?Should I apply for Disabled Students’ Allowances (DSA)?
- Can I apply for Disabled Students’ Allowances (DSAs)?Can I apply for Disabled Students’ Allowances (DSAs)?
- When should I apply for Disabled Students’ Allowances (DSA)?When should I apply for Disabled Students’ Allowances (DSA)?
- What if I’m not eligible for Disabled Students’ Allowances (DSA)?What if I’m not eligible for Disabled Students’ Allowances (DSA)?
- How can I prepare for my support needs before enrolling at university?How can I prepare for my support needs before enrolling at university?
- What should I consider if I’m living independently away from home for the first time?What should I consider if I’m living independently away from home for the first time?
Financial support
- What financial wellbeing support do you offer at the University?What financial wellbeing support do you offer at the University?
- How can I build confidence in managing my money at university?How can I build confidence in managing my money at university?
- What tools and support are available to help me manage my student budget?What tools and support are available to help me manage my student budget?
- Is there an app that can support my financial and emotional wellbeing at university?Is there an app that can support my financial and emotional wellbeing at university?
- Do you offer financial support for carers and care leavers?Do you offer financial support for carers and care leavers?
- What extra financial support is available for students with children?What extra financial support is available for students with children?
- I am estranged from my parents. How do I apply for Student Finance?I am estranged from my parents. How do I apply for Student Finance?
- Do you offer extra financial support to estranged students?Do you offer extra financial support to estranged students?
- Does the University’s students’ union offer financial advice?Does the University’s students’ union offer financial advice?
- How do I open a student bank account?How do I open a student bank account?
- I need debt advice. Where can I go to for help?I need debt advice. Where can I go to for help?
- Will I receive my payment from Student Finance England as soon as I arrive?Will I receive my payment from Student Finance England as soon as I arrive?
Sport and exercise wellbeing
- Do you offer any sports and exercise wellbeing programmes?Do you offer any sports and exercise wellbeing programmes?
- Can I join a club if I’ve never played before?Can I join a club if I’ve never played before?
- Do I have to compete to be part of sport at the University of Hull?Do I have to compete to be part of sport at the University of Hull?
- Where can I find out what classes are available?Where can I find out what classes are available?
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