What support is available?
We know that starting university is a big step. We're here to support your mental health and wellbeing from day one.
Our experienced and accredited mental health practitioners and advisors offer one-to-one assessments and interventions, so you get the right support for your needs.
Your wellbeing team and how we help
About our mental health specialists
Our mental health specialists are professionally trained and highly experienced. Many have worked in settings like the NHS and are accredited members of the University Mental Health Advisers Network (UMHAN). They understand the challenges students face and will work alongside you to help manage anything that might be affecting your wellbeing, studies, or university experience.
Short-term interventions
The team provides short term interventions to address mental health and wellbeing barriers to learning. As a university service, we don’t provide diagnosis or long-term treatment. If you need specialist or longer-term help, we’ll offer advice, guidance, and referral options.
Accessing support:
Student Assistance Programme - 24/7 support
Help is available to all students around the clock through our Student Assistance Programme (SAP), delivered in partnership with Health Assured. The programme includes a telephone helpline staffed by registered counsellors, solution-focused counselling, and the Wisdom App - giving you wellbeing support whenever you need it.
Getting the right help
As a University of Hull student, you will simply log in to the Hubble portal and complete the Pathways to Support form, giving as much detail as possible about your situation. A practitioner will review your form and contact you with support options within 3 days or less.
Active wellbeing
Our award-winning Active Wellbeing programme is designed to boost your wellbeing through sport and physical exercise. Access is through referral and the programme is free.
Confidentiality
Accessing support may feel different than at school or college. We operate on the principle that decisions about your care are made with you. Anything you discuss with our wellbeing service is private and confidential and we will usually only share information outside of the service with your consent and for a specific purpose.
We may encourage sharing challenges with your wider support network to maximize help, and you can include a parent or advocate if you wish.
We will only ever share your information without your consent in cases where there are significant concerns about your safety. Providing a trusted emergency contact when you enrol is important — someone who can take action if you become unwell or unsafe.