Accessibility statement for the University of Hull Library's Summon discovery service

This accessibility statement applies to the content of the University of Hull instance of the Summon discovery service, based on its frontpage at https://hull.summon.serialssolutions.com and pages within this sub-domain. A dynamic test search results page at https://hull.summon.serialssolutions.com/#!/search?ho=t&l=en&q=accessibility was included within this.

This website is run by the University Library at University of Hull. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Not all links have correct or accessible labels to facilitate navigation
  • The contrast in colours used for text and background is sometimes weak
  • There are occasional missing or duplicate attributes in the way parts of the some pages are described.

Aspects of these issues derive from use of the third party Summon system.  The Library is liaising with ProQuest as the vendors of Summon to address the issues identified.  ProQuest makes available a VPAT for Summon at https://support.proquest.com/articledetail?id=kA140000000GuogCAC.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 5 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: libhelp@hull.ac.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Visiting us in person

Our service desks have audio induction loops as do some of our teaching spaces. If you need to speak with a member of staff in an induction loop enabled space, please contact us in advance. 

You can let us know about any specific needs you have when signing up to our events and workshops. 

Please use the appropriate email address:

Technical information about this website’s accessibility

University of Hull Library is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

There exists some failures for WCAG 2.1 success criterion 1.1.1 - Non text content related to the absence of labels for images used within the Syndetics plugin for Summon. We plan to upgrade this part of the service to the Syndetics Unbound service in November 2020 and will re-test by the end of December 2020.

There exists some failures for WCAG 2.1 success criterion 4.1.2 - Name role value related to the lack of labels for input elements within the page template so they can be interpreted by an accessibility reader.  We plan to raise this with the system vendor to identify an appropriate solution.

There exists a failure for WCAG 2.1 success criterion 1.3.1 - Info and relationships related to a missing description for a fieldset element.  We plan to raise this with the system vendor to identify an appropriate solution.

There exists a failure for WCAG 2.1 success criterion 2.4.8 - Location related to a missing hyperlink attribute.  We plan to raise this with the system vendor to identify an appropriate solution.

There exists a failure for WCAG 2.1 success criterion 4.1.1 - Parsing related to a duplicate id attribute in the header of the page.  We plan to raise this with the system vendor to identify an appropriate solution.

There exists a failure for WCAG 2.1 success criterion 1.4.11 - Non text contrast related to the contrast between text and background on the page.  We plan to raise this with the system vendor to identify an appropriate solution.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and other documents delivered through Summon are sourced from individual publisher websites, and are essential to providing information. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish through Summon will meet accessibility standards.

What we’re doing to improve accessibility

The above sections detail our work in progress to improve accessibility.

Preparation of this accessibility statement

This statement was prepared on 22nd September 2020. It was last reviewed on 23rd September 2020.

This website was last tested on 21st September 2020. The test was carried out by our staff, using a number of industry-standard tools and manual checks.

You can read the full accessibility test report at: https://checker.web2access.org/review/02ce19c332b9c191ed293349fbb2afeb888c92089fc5a73972

We tested: