Policies and information
Accommodation
View service level agreements, insurance policies and other documentation.
Allocation policy
Accommodation Allocation Policy
Service level agreements (SLA)
Estates and Building Maintenance SLA
UPP Residential Services Ltd. SLA
Insurance policy
Ensleigh Contents Insurance Policy (2024/25)
Rules and conduct
Accommodation Misconduct Procedure
Appx. A: Accommodation Rules
Appx. B: Accommodation Misconduct Fines
Licence to Occupy
Licence to Occupy (2027/28)
License to Occupy (2026/27)
License to Occupy (2025/26)