Nursing academics at the University of Hull have reviewed a series of services in our region and evaluated pioneering new approaches which are already informing new ways of working.
The University nursing team evaluated a number of services over a period of three years:
COVID Support Unit Specialist Advice and Guidance Telephone Line: Reviewing the service provided by the COVID Support Unit specialist advice and guidance telephone line during the height of the COVID-19 pandemic between 23rd March and 10th July 2020. Contact with the telephone line resulted in 330 unnecessary hospital admissions being avoided suggesting improved quality of care experience for individuals, enabling more individuals to be cared for in their preferred place of care.
Holderness Integrated Care Centre (HICC) Virtual Frailty Model Pilot: This evaluation showed that the care centre model proved to be effective, efficient, personalised, timely and safe and was acceptable to patients and staff. Patients enjoyed and were highly satisfied with their experience. They felt safe, said it was thorough, they were able to talk about what mattered to them, they felt valued, and appreciated the time and attention given to them. They appreciated not having to travel and attend a hospital-based clinic appointment. Staff also felt it was a valuable service that gave great benefit to patients.
Combined Acute – Community Trust Antibiotic Service: A review of a Hull University Teaching Hospitals NHS Trust (HUTH) and City Health Care Partnership CIC (CHCP) initiative named OPAT - Outpatient parenteral antimicrobial therapy. This initiative involves the administration of intravenous antimicrobial therapy on at least two separate days without an intervening hospitalisation. OPAT costs at least 50% less than equivalent inpatient care realising significant financial savings. It avoids hospital admissions, reduces hospital bed days, has patient outcomes commensurate with inpatient care and patient safety equal to or improved (less hospital acquired infection risk) compared to inpatient care.
Beanbag Care Services Pilot: This evaluation, which began in November 2022 and will report in January 2024, aims to provide evidence in achieving specific outcomes of interest to stakeholder groups, information for decision making about replication, upscaling or closing of the activities piloted. The findings can also be used to inform future policy.