Torch

Mrs Joanna Carter

Student Insight and Sector Policy Manager

Faculty and Department

  • Strategic Planning and Business Intelligence Service
  • Strategic Planning and Business Intelligence Service

Qualifications

  • BSc (University of Wales)
  • MSc (University of York)
  • PGCert (University of Hull)

Summary

Jo joined the University of Hull in November 2017 and works as a Student Insight and Sector Policy Manager in the Strategic Planning and Business Intelligence Service.

With analytical skills developed over almost a decade of working as an Intelligence Analyst for Humberside Police, the latter four years in a senior position, Jo's work is now focused on producing actionable insights about the student journey and sector policy within higher education.

Within the Student Insight and Sector Policy Team, Jo undertakes analysis of student survey data sets including the National Student Survey (NSS) and Module Evaluation Questionnaires (MEQs); managing processes, streamlining reporting and presenting results to a variety of audiences. The team's aim is to develop and support the use of data for enhancement of teaching and learning.

In 2021, Jo completed a Postgraduate Certificate in Academic Practice (PCAP) and became a Fellow of the Higher Education Academy.

The main area of focus in my role is the development and analysis of the Module Evaluation Questionnaire (MEQ) process and results data.

During 2019 I co-chaired an MEQ working group which reviewed the purpose and format of MEQs and how MEQs fit into module review as a whole. Now that the majority of this work has been implemented I am focusing on analysing student survey results collectively and evaluating the impact of student survey results on teaching practice.