Joanna Carter

Jo joined the University of Hull in November 2017 and works as a Student Insight and Sector Policy Manager in the Strategy and Insight Service.

With analytical skills developed over almost a decade of working as an Intelligence Analyst for Humberside Police, the latter four years in a senior position, Jo's work at the University of Hull is focused on producing actionable insights about the student journey and sector policy within Higher Education.

Within the Student Insight and Sector Policy Team, Jo undertakes analysis of student survey data sets including the National Student Survey (NSS), Postgraduate Research and Taught Surveys (PRES and PTES) and Module Evaluation Questionnaires (MEQs); managing processes, streamlining reporting, and presenting student experience insights to a variety of audiences in multiple formats. The team's aim is to develop and support the use of data for enhancement of teaching and learning and translate student feedback into meaningful insights about the student experience.

In 2021, Jo completed a Postgraduate Certificate in Academic Practice (PCAP) and became a Fellow of the Higher Education Academy.