University of Hull students

Mental health

We know that university life can sometimes be challenging, and the Mental Health and Wellbeing team are here for you.

We provide advice, guidance and interventions if your wellbeing or mental health is preventing you from getting the best from your student experience.

Our aim is to help you to develop your confidence and independence in managing the challenges you face during your student journey. We work with students who experience mental health and wellbeing difficulties, feel overwhelmed, unsafe or have suicidal thoughts, have been a victim of sexual or domestic abuse or who have substance misuse issues.

Contact us through MyHull Portal

Raise a concern

A girl and her parents talk to a member of staff at a stand at one of our Open Days

When you access our team you can expect to get meaningful and personalised advice, based on your individual needs, provided by compassionate and professional practitioners.

We can help you in lots of different ways depending on your personal situation and the help we give might include a one-to-one session, referrals to local specialist services, guidance in using online resources and individual learning support plans.

For students with more complex difficulties, we can work with you to plan and co-ordinate support within and outside of the university, including collaborating with academic departments and NHS services.

We don’t provide diagnosis or treatment for mental illness, for example medication, long term therapy or counselling, but we can help you to access this through local services. If you think this is something you’ll need please let us know before you join us and make sure you register with a local GP.

If you have a diagnosed mental health condition we would also recommend applying for Disabled students Allowance.

Our team work Monday to Friday 09:00-17:00. If you need emergency support please click here.


How to access the team

Registered University of Hull students or applicants can access the team by completing our screener. This helps us to get an overview of your current situation. Once we have reviewed your information, we will contact you by phone or send a message in your MyHull portal, and we aim to respond to you within 3 working days.

We also have a wealth of information and self-help resources available, including Survive & Thrive and Team GB personal success plan.

As a university of Hull student you also have free access to Togetherall, a safe online community where people support each other anonymously to improve their health and wellbeing.


Concerned about another student.

If you’re worried about another student whether that’s a friend, family member or any other member of our student community you can let us know by completing our report a concern form.

Hull University & Health Assured Student Assistance Programme (SAP)

SAP is a confidential programme designed to help you deal with personal or student-related problems. The problems could be affecting your home life, education, health, and general wellbeing. Health Assured have teamed up with University of Hull to provide this service.

SAP supports students experiencing issues such as with anxiety, depression, low mood, relationship issues, sexual and gender identity concerns and exam pressures, homesickness and transition.

SAP is available 24/7 and can be accessed by calling 0800 028 3766 or by downloading the app (available on Android or iOS; access code: MHA 148306).

As a University of Hull Student you can also access My Health Advantage App. Through My Healthy Advantage, you will have access to a range of features, all aimed at improving your health and wellbeing.

These include:

  • Live chat and support
  • Personalised news feed
  • Weekly mood tracker
  • Four-week plans
  • Mini health checks
  • Breathing technique.


Privacy Notice

The Health Assured support line is a separate service offered to students of University of Hull. Health Assured provides a confidential service and the information you discuss with their helpline support workers is not routinely provided to the University unless your health, wellbeing or welfare is judged to be at imminent risk. In these circumstances and where the support worker thinks you need additional support they will seek your consent to share your name and information about their concerns with the Mental Health and Wellbeing Team so that they can provide you with further help. In some circumstances where you are not able to provide consent or where you refuse consent, Health Assured may still decide to share relevant information with the University where it is necessary to protect your or another person’s vital interests. This approach is consistent with the University’s student privacy notice which is available in the MyDetails section of the MyHull portal.