When you access our team you can expect to get meaningful and personalised advice, based on your individual needs, provided by compassionate and professional practitioners.
We can help you in lots of different ways depending on your personal situation and the help we give might include a one-to-one session, referrals to local specialist services, guidance in using online resources and individual learning support plans.
For students with more complex difficulties, we can work with you to plan and coordinate support within and outside of the university, including collaborating with academic departments and NHS services.
We don’t provide diagnosis or treatment for mental illness, for example medication, long term therapy or counselling, but we can help you to access this through local services. If you think this is something you’ll need please let us know before you join us and make sure you register with a local GP.
If you have a diagnosed mental health condition we would also recommend applying for Disabled Students Allowance.
Our team are available Monday to Friday 09:00-17:00. If you need emergency support please click here.
How to access support
University of Hull students or applicants can access the team by completing our self-referral form. This helps us to get an overview of your current situation. Once we have reviewed your information, we will contact you by phone or send a message in your MyHull portal. We aim to respond to you within 5 working days.
Concerned about a university of Hull Student
Our students are a hugely important part of our wider community. We know that whether you’re a family member, a landlord or someone working with a student while on placement, it can be difficult to know how to tell us about any concerns you might have about the safety, mental health and wellbeing of one of our students. To get in touch please complete our raise a concern form. This form will be reviewed by one of our specialist practitioners or advisers who will take steps to ensure that appropriate help and support is offered. Please be aware that our teams work Monday to Friday 9-5 so if you think If you think a student is in immediate danger then please call emergency services first and complete the form second.
SAP is a 24-hour helpline delivered in partnership with Health Assured which is available to help you with anything that’s impacting on your mental health and wellbeing. You might be feeling stressed about exams, experiencing a bereavement, feeling anxious, homesick or lonely.
See the Student Assistance Program page for more information.