SAP is a confidential programme designed to help you deal with personal or student-related problems. The problems could be affecting your home life, education, health, and general wellbeing. Health Assured have teamed up with University of Hull to provide this service.
SAP supports students experiencing issues such as with anxiety, depression, low mood, relationship issues, sexual and gender identity concerns and exam pressures, homesickness and transition.
SAP is available 24/7 and can be accessed by calling 0800 028 3766 or by downloading the app (available on Android or iOS; access code: MHA 148306).
As a University of Hull Student you can also access My Health Advantage App. Through My Healthy Advantage, you will have access to a range of features, all aimed at improving your health and wellbeing.
- Live chat and support
- Personalised news feed
- Weekly mood tracker
- Four-week plans
- Mini health checks
- Breathing technique.
The Health Assured support line is a separate service offered to students of University of Hull. Health Assured provides a confidential service and the information you discuss with their helpline support workers is not routinely provided to the University unless your health, wellbeing or welfare is judged to be at imminent risk. In these circumstances and where the support worker thinks you need additional support they will seek your consent to share your name and information about their concerns with the Mental Health and Wellbeing Team so that they can provide you with further help. In some circumstances where you are not able to provide consent or where you refuse consent, Health Assured may still decide to share relevant information with the University where it is necessary to protect your or another person’s vital interests. This approach is consistent with the University’s student privacy notice which is available in the MyDetails section of the MyHull portal.