When you access our team you can expect to get meaningful and personalised advice, based on your individual needs, provided by compassionate and professional practitioners.
We can help you in lots of different ways depending on your personal situation and the help we give might include a one-to-one session, referrals to local specialist services, guidance in using online resources and individual learning support plans.
For students with more complex difficulties, we can work with you to plan and co-ordinate support within and outside of the university, including collaborating with academic departments and NHS services.
We don’t provide diagnosis or treatment for mental illness, for example medication, long term therapy or counselling, but we can help you to access this through local services. If you think this is something you’ll need please let us know before you join us and make sure you register with a local GP.
If you have a diagnosed mental health condition we would also recommend applying for Disabled students Allowance.
Our team work Monday to Friday 09:00-17:00. If you need emergency support please click here.
How to access the team
Registered University of Hull students or applicants can access the team by completing our screener. This helps us to get an overview of your current situation. Once we have reviewed your information, we will contact you by phone or send a message in your MyHull portal, and we aim to respond to you within 5 working days.
We also have a wealth of information and self-help resources available, including Survive & Thrive and Team GB personal success plan.
Concerned about another student.
If you’re worried about another student whether that’s a friend, family member or any other member of our student community you can let us know by completing our report a concern form.
SAP is a 24-hour helpline delivered in partnership with Health Assured which is available to help you with anything that’s impacting on your mental health and wellbeing. You might be feeling stressed about exams, experiencing a bereavement, feeling anxious, homesick or lonely.
See the Student Assistance Program page for more information.