ICT

Need support?

• If you're a student or member of staff, visit support.hull.ac.uk to log and manage your requests. You can also access key service information and advice 24/7.
• If you don’t have a University ICT account, or your account is not working, please complete this form to submit your enquiry. Once you have completed the form, you will receive an automated email confirming that a call has been logged for you. Your enquiry will be forwarded to our ICT Team who will respond as soon as possible.
  
  

Having trouble logging in?

• Students and staff: please visit MyAdmin and click the forgotten password link to reset your password.
• MyHull Portal: you can reset your MyHull Portal password here.
  
  

Locked out of your account?

If you are locked out of your account, this could be due to either entering an incorrect password too many times or suspected malicious activity. Please complete this contact form and we'll contact you as soon as possible.

Viper - high performance computing

Viper is the University of Hull's first institutional High Performance Computer (HPC). Within the university sector, Viper is one of the leading HPC resources and the highest rated in the north of England. Our mission is to be recognised as a leader and a centre of excellence in the provision of quality HPC services and support.

The University of Hull is committed to research excellence and Viper is key for meeting the ever-growing demands of the University research community. Viper is based on technically advanced and innovative systems that enable excellence in HPC dependent research.  Researchers at the University can now solve large, complex and challenging problems in a fraction of the time that it would take a conventional computer to complete.

Viper is available to all research staff and postgraduates at the University of Hull for free, and provides an environment that will stimulate innovation and support world class research.

As well as managing the HPC facility, ICT offer the following services to help the research community make the most of the resources available:

• Training, including on topics such as Linux, High Performance Computing and software development

• Support and advice on areas such as migrating tasks from the desktop to HPC and HPC workflows

• Software engineering resource to work with researchers and research groups to develop and optimise code to run on the HPC

• Advice and assistance on the inclusion of HPC in research proposals

For more information, please visit the Viper website.