The Centre for Human Factors team set out to really dig down into the detail of every area and understand difficulties and flaws in the way operations were currently functioning in relation to wellbeing.
The work aimed to achieve this through mapping what was already available and gathering data from across the workforce about how the existing provisions were ‘landing’ with staff and officers.
Over a four-month period, data collection consisted of a force wellbeing literature review, six focus groups with staff, police constables, sergeants and inspectors, and six interviews with chief inspectors and superintendents. A thorough approach to qualitative data analysis was undertaken by a team of four psychologists, and findings and recommendations were then taken to a consulting team including organisational, health, occupational and clinical psychologists from the University of Hull (UoH) for final refinement.
In doing so, the project delivered a sound grasp of organisational challenges, and the force has used the findings to design and deliver highly effective programmes of change.