Clearing guide for
parents and carers

Every year, hundreds of students come to us through Clearing and go on to flourish on their degrees. And this year is no different. Get your son or daughter to call our helpline on 01482 466 100 to speak to one of our friendly advisors.

What is Clearing?

Clearing is an opportunity. It’s how your son or daughter can get a place at uni if they don’t have one already.

It’s for those who do better or worse in their exams than expected. It’s for those who change their mind about where they want to go. And for those who’ve only just decided that uni might be for them.

And with so much uncertainty in the world at the moment, you need to know that going to university will be worth it. That it’ll prepare your son or daughter for whatever future lies ahead, ready to excel in their career.

Our supportive community is backing you and your child every step of the way, on hand to advise you with any problem, big or small.

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Covid-19: Your questions answered

1. I'm concerned about finance

New and existing full-time undergraduate students can continue to apply online for student finance. We’d advise applying early to ensure their finance is ready at the start of term. They may also be eligible for one of our scholarships or bursaries to help with living costs.

2. Will lectures run as normal?

Teaching over the 2020/21 academic year will adopt a blended learning approach. This means a combination of online and face-to-face learning. Current applicants will receive details about their specific course by 6 August.

3. Will the teaching quality be the same?

We remain absolutely committed to providing your son or daughter with the highest quality teaching and learning experience and are confident that whether online or face-to-face, they will quickly become part of our Hull community.

Our wonderful academics and wider support staff will be here to help them to successfully progress through their first term and beyond.

4. What are you doing to ensure the campus is safe?

The health and safety of our University community is our main priority. We will be undertaking regular thorough cleaning and implementing health and safety measures across the campus, this will include hand sanitisers, one-way systems for buildings and clear signage across campus.

As you can imagine much of this detail is being worked through now and we will continue to share with you what this will look like as we further develop our plans collaboratively with our students.

5. Is university accommodation open?

Yes, our students will be able to move into their accommodation on 12 September. Your son or daughter can secure their room for September now with a zero deposit. We also guarantee all unaccompanied first-year students who apply by 14 October a place in accommodation for that extra peace of mind.

6. I'm worried about how they'll make friends

We know that being at university is about a wider student experience, as much as it is about getting a degree. Our campus-based accommodation, library facilities and student services play an important part in this and we are committed to continue to offer these safely and securely.

There will be a full e-Induction before they arrive, giving a little extra time to settle in, make friends, meet the tutors and students on their course, and familiarise themselves with our campus, services and support structures.

7. Are student support services open?

Yes, student services remain open and as always, are there to offer support through online appointments. Where face-to-face appointments are necessary, these will be available depending on individual need. 

Every student will have an Academic Support Tutor, offering regular one-to-one support, either in person or online. 

Find out more about starting in September


Clearing helpline

Our Clearing helpline - 01482 466 100 - is open on A level results day, Thursday 13 August, from 7am. It might take some time to get through, but we'll answer every call.

The first person your child speaks to will be a member of the Clearing helpline team, who will ask them about their results, how many UCAS points they have achieved, and the course they want to study.

They’ll also want to know about other achievements, like work experience, special projects, music and sport qualifications. Our team might then pass them on for a chat with an admissions tutor.

Your son or daughter could be offered a place there and then, or the University might need time to review the details and get back to them later in the day.

Fees and funding

Your son or daughter will almost certainly need a student loan. But it’s not like taking out a bank loan or a credit card. It’s an investment in their future.

If they’ve already applied for a loan, it’s easy to change their details. They just need to log into their account at and update their university and course. And if they haven’t applied for a loan yet, it’s not too late.

Find out more
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