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Hull University Students’ Union is a unique environment - we are a charity with a great team made up of established staff, student staff, elected Presidents and volunteers to provide our members (the students of the University of Hull) with opportunities to create change, gain new skills and experiences, access help and support when needed, make friends, work for us, explore the city and surrounding area and most importantly – have a great time!
Hull University Students’ Union is run by students (Presidents) who have been elected by their fellow students. These Presidents represent students in their academic life through societies and sports alongside other recreational activities. The Union uniquely, has both democratic and charity governance with a student led Union council holding the Presidents and wider Union to account. Ultimately the Union’s mission is to ensure students studying at the University of Hull gain valuable life skills as well as the best education possible.
Mission:
Working to lead, manage and develop HUSU’s Student Voice and Influence team and provision, working closely with the President team and Part-Time Officers. The post holder will be responsible for the successful development and delivery of HUSU Student Voice and Influence work steam in line with HUSU’s strategic aims.
Responsibilities: -
- To Contribute to the continued development of HUSU’s strategy, working with the Membership Services Management team to set and review annual targets and goals.
- Build and maintain relationships with HUSU key stakeholders, members/students of the University, community and charitable organisations, sponsors and funders.
- Manage the risks associated with the Health, Safety and Welfare of delivering safe and secure democratic services, representation and campaign activities.
- Write and/or review policies, protocols or processes assigned to the Voice and Influence or Membership Services portfolio.
- Work closely with the Elected President team, in particular the Presidents of Education, Union Development and Inclusivity and Diversity. Contribute to their induction, residential and ongoing learning and development. Support them in their knowledge and understanding of the Voice and Influence portfolio. Work with the team to support the successful delivery of their manifestos and operational plans each year.
- Be responsible for the programme of work to deliver safe, accessible and fair student-led democracy, representation, change-making and political activity including but not limited to; elections, Union Council, Academic Representation, campaigns and volunteering.
- Ensure up to date knowledge of the Students’ Union Voice and Influence environment, carry out research with and get involved with or build networking opportunities to ensure we are focused on best practice across our services and activities.
- Work with Marketing to provide timely, informative and engaging communications and updates to our members.
- Work with the Membership Services Director and Commercial Services Director on complaints or subsequent investigation/disciplinary processes relating to Student members. These might include breaches of the members’ Code of Conduct, policy or constitution matters across the Membership portfolio, in line with our Complaints and Disciplinary policies.
- As required, support any complaints or subsequent investigation/disciplinary processes in other areas of HUSU in line with the Complaints and Disciplinary policies.
- Plan, manage and monitor the Student Voice and Influence Team budget and make recommendations to the Membership Services Director regarding cost savings or additional expenditure through annual planning cycles.
- Produce regular insight reports for Committee and/or Board meetings regarding the progress of the Student Voice and Influence Team in relation to agreed targets and goals.
- Support Presidents and team members as appropriate with research and reports for internal and stakeholder meetings.
- Create and oversee annual Operations plans with the Voice and Influence team and Presidents.
- Monitor and evaluate the success of these plans through the annual Strategic planning cycle.
- Lead the Student Voice and Influence Team to ensure that HUSU’s strategic aims in relation to democracy and representation are achieved.
- Work with HR and the Membership Services Director on recruitment, induction and learning and development of the team.
- Hold regular 1-2-1 meetings with all direct reports and annual performance appraisals in line with the HUSU Competency framework.
- Plan for and hold regular team meetings, on occasion planning for more in-depth team building and planning sessions.
- To carry out any other duties as may be required from time to time under the overall scope of the role.
Person Specification:
Essential criteria
- Degree level or equivalent qualification
- Significant experience in a service delivery or project management role requiring attention to detail, creativity and problem-solving skills
- Previous experience of coordinating outreach and engagement activities
- Experience of motivating others to achieve organisational goals
- Experience of staff and/or volunteer management or coordination.
- Experience of designing and delivering training
- Experience of using data to inform decision making
- Proven track record of establishing relationships with external organisations to maximise opportunities
- Implementing and recording policy and procedure
- Understanding and experience of using risk management procedures
- Understanding of diverse range of student needs
Desirable
- Management level 3 qualification
- Level 3 award in Education and Training.
- Experience of setting and managing budgets
- Experience of developing and implementing policy and procedure.
- Experience of dealing with conflict, and managing complaints and/or disciplinary matters for members/service users.
- Knowledge and understanding of representation and democracy in the higher education sector.
- We’re committed to ensuring our workforce accurately reflects the diversity of the world we live in. We positively encourage applications from all individuals irrespective of their gender, age, home country, ethnic background, sexuality, religious beliefs or disability.
- All candidates will be treated equally and all appointments made on merit.
- Reports to: Membership Services Director
Closing Date: 25 Oct 2021
Category: Professional, Management and Snr Admin
Closing Date: 25 Oct 2021
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Hull University Students’ Union is a unique environment - we are a charity with a great team made up of established staff, student staff, elected Presidents and volunteers to provide our members (the students of the University of Hull) with opportunities to create change, gain new skills and experiences, access help and support when needed, make friends, work for us, explore the city and surrounding area and most importantly – have a great time!
Hull University Students’ Union is run by students (Presidents) who have been elected by their fellow students. These Presidents represent students in their academic life through societies and sports alongside other recreational activities. The Union uniquely, has both democratic and charity governance with a student led Union council holding the Presidents and wider Union to account. Ultimately the Union’s mission is to ensure students studying at the University of Hull gain valuable life skills as well as the best education possible.
Mission:
To lead, manage and develop HUSU’s Student Opportunities team and provision, working closely with the President team and Part-Time Officers. The post holder will be responsible for the successful development and delivery of HUSU Student Opportunities in line with HUSU’s strategic aims.
Responsibilities: -
- Contribute to the continued development of HUSU’s strategy, working with the Membership Services Management team to set and review annual targets and goals.
- Build and maintain relationships with HUSU key stakeholders, members/students of the University, community and charitable organisations, sponsors and funders.
- Manage the risks associated with the Health, Safety and Welfare of delivering safe and secure sports, societies, student media and event activities.
- Write and/or review policies, protocols or processes assigned to the Opportunities or Membership Services portfolio.
- Work closely with the Elected President team, in particular the Presidents of Sports and Societies (becoming President of Opportunities from 2022). Contribute to their induction, residential and ongoing learning and development. Support them in their knowledge and understanding of the Opportunities portfolio. Work with the team to support the successful delivery of their manifestos and operational plans each year.
- Be responsible for the programme of work to deliver safe, accessible and fair student-led opportunities including but not limited to; sports clubs and societies, employability, student media, volunteering, fundraising, community including accommodation and a comprehensive Give It a Go (GIAG) initiative.
- Ensure up to date knowledge of the Students’ Union Opportunities environment, carry out research with and get involved with or build networking opportunities to ensure we are focused on best practice across our services and activities.
- Work with Marketing to provide timely, informative and engaging communications and updates to our members.
- Work with the Membership Services Director and Commercial Services Director on complaints or subsequent investigation/disciplinary processes relating to Student members. These might include breaches of the members’ Code of Conduct, policy or constitution matters across the Opportunities portfolio, in line with our Complaints and Disciplinary policies.
- As required, support any complaints or subsequent investigation/disciplinary processes in other areas of HUSU in line with the Complaints and Disciplinary policies.
- Plan, manage and monitor the Student Opportunities Team budget and make recommendations to the Membership Services Director regarding cost savings or additional expenditure through annual planning cycles.
- Produce regular insight reports for Committee and/or Board meetings, Societies and AU Councils regarding the progress of the Student Opportunities Team in relation to agreed targets and goals.
- Create and oversee annual Operations plans with the Opportunities team and Presidents.
- Monitor and evaluate the success of these plans through the annual Strategic planning cycle.
- Lead the Student Opportunities Team to ensure that HUSU’s strategic aims in relation to Opportunities are achieved.
- Work with HR and the Membership Services Director on recruitment, induction and learning and development of the team.
- Hold regular 1-2-1 meetings with all direct reports and annual performance appraisals in line with the HUSU Competency framework.
- Plan for and hold regular team meetings, on occasion planning for more in-depth team building and planning sessions.
- Ensure confidentiality at all times in the handling and dissemination of information and data, and embedding and implementing GDPR across the workload.
- Carry out all duties in line with HUSU’s policies and in line with the organisation’s values and strategic aims.
- Ensure the Health and Safety policy and procedures are followed at all times.
- Carry out any other duties as may be required from time to time under the overall scope of the role.
PERSON SPECIFICATION:
Essential criteria:
- Degree level qualification or equivalent
- Significant experience in a service delivery or project management role requiring attention to detail, creativity and problem-solving skills
- Previous experience of coordinating outreach and engagement activities
- Experience of motivating others to achieve organisational goals
- Experience of staff and/or volunteer management or coordination.
- Experience of designing and delivering training
- Experience of using data to inform decision making
- Proven track record of establishing relationships with external organisations to maximise opportunities
- Implementing and recording policy and procedure
- Understanding and experience of using risk management procedures
- Understanding of diverse range of student needs
Desirable:
Management level 3 qualification
Level 3 award in Education and Training.
Experience of setting and managing budgets
Experience of developing and implementing policy and procedure.
Experience of dealing with conflict, and managing complaints and/or disciplinary matters for members/service users.
We’re committed to ensuring our workforce accurately reflects the diversity of the world we live in. We positively encourage applications from all individuals irrespective of their gender, age, home country, ethnic background, sexuality, religious beliefs or disability.
All candidates will be treated equally and all appointments made on merit.
Closing Date: 29 Oct 2021
Category: Professional, Management and Snr Admin
Closing Date: 29 Oct 2021
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Our commitment to social justice and inclusion is integral to our core values and at the heart of our vision for a fairer, brighter future. Our Social Justice and Inclusion strategy 2025 sets out our vision for fairness and inclusion, involving celebrating our differences and standing united against intolerance, ignorance and discrimination it all its forms.
We are seeking an Equality, Diversity and Inclusion Lead who will professionally challenge and provide advice and expert guidance as we deliver on our ambitious plans. This is a key role within the University to ensure we not only meet our EDI commitments and legal obligations, but to embed EDI in our culture and drive for excellence.
You will have specialist knowledge and in-depth understanding of EDI issues and demonstrable experience in EDI development activities. Leading a small team in a complex environment, you will be able to prioritise work effectively to meet deadlines, analyse data from which to make evidence-based assessments and address sensitive issues with tact and integrity.
For an informal discussion about the post, please contact Dr Martha Kember, HR Partner (OD and EDI) on E: M.Kember@hull.ac.uk
Closing Date: 01 Nov 2021
Category: Professional, Management and Snr Admin
Closing Date: 01 Nov 2021
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The University of Hull is operating in an increasingly complex, challenging and competitive environment. The University has embarked on an ambitious programme of change as it adapts with agility and assertiveness to take control of our future; responding to the needs of our current and prospective students and partners.
The Student Recruitment and Marketing team is transforming, working in an agile and coordinated way, aligned to a shared strategy. We will drive improvements in efficiency, customer service and performance as well as creating the opportunity to gain competitive advantages through our activity.
We are looking for a Social Media Specialist to join the team who will play a key role in the development and delivery of the Social Media Strategy, as part of the wider Content Strategy. With direction and support from the Campaign Lead and Production and Campaign Manager, the role holder will coordinate social media activity across the University to ensure that it is user focused, relatable, coherent and maximised. The objective will be to influence and shape the decisions of key audiences.
The Social Media Specialist will be responsible for leading and managing the delivery of sector leading content and multi-channel campaigns that reach, inspire and engage key audiences to drive competitive advantage. The role holder will also build and nurture highly productive relationships with colleagues across the University, as well as partner organisations. Specifically, the Social Media Specialist will work closely with colleagues in the wider Production and Campaign team and Communications team, to develop and repurpose content.
Fundamentally, the Social Media Specialist will understand the absolute importance of social media content in supporting the University’s marketing strategy, particularly in building brand awareness and reputation to drive engagement and interest from our core market – prospective students. The role holder must constantly review user trends and look to create ever more innovative, exciting and relevant – youth focused – social media content that will be widely viewed and shared.
For an informal discussion please contact Becky Leach, Production and Campaign Manager (b.leach@hull.ac.uk)
Closing Date: 28 Oct 2021
Category: Professional, Management and Snr Admin
Closing Date: 28 Oct 2021
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Higher and Degree Apprenticeships are a strategic growth priority for the University that connect the worlds of business and academia. As the scale of our apprenticeship offer grows, the University is investing in the ability to manage higher apprenticeship numbers in this complex and fast paced environment. With a focus on compliance with the requirements of a complex set of agencies, the Skills and Apprenticeships Service provides support and challenge to faculty and centrally based colleagues at all levels of the organisation to maximise the potential of apprenticeship growth.
The role of Apprenticeship External Engagement Officer is an important addition to support the University’s strategy for the development and delivery of apprenticeships, and will lead and manage activities to generate new business to apprenticeship programmes alongside colleagues from faculties, institutes and professional service areas.
The postholder will be responsible for developing and delivering plans for telesales and other lead generation activities including events, marketing materials and relationship development leading to a sustained increase in recruitment to apprenticeship programmes.
The postholder will work closely with employers to understand their needs, completing a Training Needs Analysis if required, and then manage the recruitment journey for employers through to the point of application.
The postholder will work with our school and college partners, and colleagues in the Student Recruitment Directorate, to form partnerships and deliver presentations to young people considering their options for progression and to local employers that our partners work with looking to invest in new talent.
The Apprenticeship External Engagement Officer will provide apprenticeship vacancy matching services, where required, for employers that require support recruiting new talent to their organisation. This will include developing a talent pool of high quality higher and degree apprentice applicants, including from our school and college partners, for employers to select from. The postholder will support Programme Directors and employer partners to select high quality applicants and advise on programme suitability.
The post holder may also be responsible for other business engagement activities, such as pursuing tendering opportunities as necessary.
If you would like to discuss the role informally, please contact Amy Collett on a.collett@hull.ac.uk
For more information on Apprenticeships at the University of Hull, please visit https://www.hull.ac.uk/work-with-us/business services/apprenticeships/apprenticeships.aspx
Closing Date: 26 Oct 2021
Category: Professional, Management and Snr Admin
Closing Date: 26 Oct 2021
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The University of Hull has ambitious plans to grow its Higher and Degree Apprenticeship provision in the Humber region and beyond. Due to this ongoing growth, an opportunity has arisen for the post of Apprenticeship Operations Assistant.
Working within a small team, the Apprenticeship Operations Assistant will play a key role in enabling the Skills and Apprenticeships Service to use a data led approach to its operations.
The postholder will primarily be responsible for coordinating activities to support the University in fulfilling its role as an End Point Assessment Organisation. This includes scheduling gateway meetings, End Point Assessment tasks and liaising with University colleagues, employers, apprentices and End Point Assessors to enable to smooth running of End Point Assessment Services.
Working with the Apprenticeship Administrator, the post holder will also collect, collate and disseminate learner progress information and to ensure that all learner files and evidence, such as contracts and evidence packs, are compliant, up to date and stored appropriately.
Working under the direction of the Apprenticeship Operations Coordinator, the post holder will arrange user access to Maytas and E-track, the University’s apprenticeship management systems. They will also liaise with the supplier, Tribal, to ensure that the systems are up to date and operational, and contribute to the development of programme builds within E-track.
The Apprenticeship Operations Assistant will also undertake higher level administrative tasks as required, which may include minuting meetings and coordinating specific projects and tasks.
If you would like to discuss the role informally, please contact Amy Collett on a.collett@hull.ac.uk
For more information on Apprenticeships at the University of Hull, please visit https://www.hull.ac.uk/work-with-us/business services/apprenticeships/apprenticeships.aspx
Closing Date: 26 Oct 2021
Category: Professional, Management and Snr Admin
Closing Date: 26 Oct 2021
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An exciting opportunity has arisen to join the ICT Department’s Enterprise Systems & Data Services team as a software developer. The team is responsible for data integration and data warehousing development, database administration, identity management and general software development within the University. The team also contributes to the institutions digital strategy and delivers on CI/CD (continuous integration, continuous delivery, and continuous deployment), test automation, and master data management.
We are looking for 2 highly motivated team players with a positive and enthusiastic attitude. The successful candidates will be tasked with developing and maintaining the University Data Exchange (UDX) and other systems in a team-based agile development environment utilising the Microsoft .Net framework, C#, Linq, Entity Framework and Microsoft SQL Server.
This will involve writing and maintaining unit tests and aiding in the testing and documentation of new and existing data integrations.
The post holders will contribute to the design and documentation of any data structures used and write and maintain documentation describing the purpose, structure, mechanisms and specific data flows of each data integration solution.
The post holders will also be required to provide excellent levels of customer service; triaging and adding diagnostic value to support calls assigned to the team whilst monitoring progress against support requests and providing timely and effective customer feedback.
The post holders will seek to actively participate in meetings, stand-ups and training sessions and will be required to gain an understanding of other disciplines within the team: Database Administration, Identity Management and Management Information/Business Intelligence
To discuss this role informally, please contact Matt Turner, Enterprise Systems and Data Services Manager: e-mail m.v.turner@hull.ac.uk
Closing Date: 24 Oct 2021
Category: Professional, Management and Snr Admin
Closing Date: 24 Oct 2021
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An exciting opportunity has arisen to join the ICT Department’s Enterprise Systems & Data Services (ES&DS) area in the role of Software Developer and Team Leader for three other developers within a small Data Integration team.
The wider ES&DS team is responsible for the University’s data integration and data warehousing development, database administration, identity management and general software development.
We are looking for a highly motivated software developer with a positive and enthusiastic attitude and demonstrable leadership skills and experience.
The team’s primary responsibilities will centre around support for the University’s Data Exchange (UDX); An Extract, Transform and Load (ETL) system developed in-house using Microsoft .NET C#, Microsoft SQL-Server and delivered through a team based structured development environment that utilises tools for source code and build management; managed software testing; requirements engineering and solution documentation.
The post holder will lead on the design, documentation, development and maintenance of the UDX and its related systems and databases, ensuring a culture of continuous service improvement is embedded to improve performance, user perceptions and experience and to consolidate reductions in ongoing support costs.
The UDX is a vital part of the University data infrastructure in that it is responsible for the movement of data between all of the University’s information systems and the post holder will work in partnership with internal ICTD and external University stakeholders to design, develop and implement software development solutions, optimal data models and technical and service standards to support business needs and process in a timely and efficient way whilst simultaneously and proactively ensuring that data is of appropriate quality and fit for purpose; assisting with the resolution of data quality issues when the need arises.
To discuss this role informally, please contact Matt Turner, Enterprise Systems and Data Services Manager: e-mail m.v.turner@hull.ac.uk
Closing Date: 24 Oct 2021
Category: Professional, Management and Snr Admin
Closing Date: 24 Oct 2021
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Background and Context
The Schools and Colleges Engagement Team (SCE) , within the Student Recruitment and Marketing Directorate, has institution-wide responsibility for undergraduate recruitment and outreach in the UK and works to build and nurture strong partnerships with schools, colleges and other agencies.
The team’s focus is to recruit students to the University, together with the development and management of outreach and widening participation initiatives on and off campus with targeted Schools and Colleges.
Engagement Officer
The Schools and Colleges Liaison Officer is expected to contribute to all recruitment and outreach activities on and off campus and represent the University effectively to all stakeholders as and when required but will particularly focus on supporting the Area Lead and the Head of Service in the following activities:
Work in conjunction with the Area Lead to contribute, support and deliver to the Area recruitment strategic plan and the Universities plan to achieve a 1% market share by 2024
Take the lead with the development and delivery of recruitment and widening participation initiatives on or off campus.
Provide information, advice and guidance to prospective students and other stakeholders about study options in higher education, and at the University of Hull in particular
Represent the University at a number of national Higher Education Exhibitions and more local and regional Careers events
Prepare and give presentations regarding all aspects of higher education to a wide variety of audiences
Provide support to colleagues in the department to ensure the effective and efficient delivery of service
Monitor and evaluate the activities of the service by collating feedback and analysing participant data and producing regular reports as required in a timely and efficient manner
Assist in the recruitment and training of a group of student ambassadors that will support all outreach activity
Undertake any other duties commensurate with the grade
The work does occasionally involve some travel throughout the UK, spending time away from home and working evenings and weekends when required.
This post requires a criminal records check through the Disclosure and Barring Service.
To discuss this role informally, please contact Steven Hewitt: 01482 463875, E: steven.hewitt@hull.ac.uk
For information about the department visit https://www.hull.ac.uk/work-with-us/more/schools-and-colleges/schools-and-colleges-engagement
Closing Date: 20 Oct 2021
Category: Professional, Management and Snr Admin
Closing Date: 20 Oct 2021
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2 Positions available
Background and Context
The Schools and Colleges Engagement Team (SCE) , within the Student Recruitment and Marketing Directorate, has institution-wide responsibility for undergraduate recruitment and outreach in the UK and works to build and nurture strong partnerships with schools, colleges and other agencies.
The team’s focus is to recruit students to the University, together with the development and management of outreach and widening participation initiatives on and off campus with targeted Schools and Colleges.
Schools and Colleges Engagement Assistant
The Schools and Colleges Engagement Assistant will be expected to assist and support the team members in the preparation and delivery of all recruitment and outreach activities both on and off campus.
Specifically, this will involve the post holder in general office duties to provide administrative support, including processing purchase orders and travel requests, maintaining accurate records, in the follow up and evaluation of some activities including routine report writing, in compiling manuals and other documents and publications for use in and by team members and in updating departmental web pages (as well as further ad hoc support). The post holder will also assist with the recruitment of and regular contact with a team of student ambassadors and maintaining the student ambassador database to support school engagement activity; in organising campus tours for prospective students and parents; and occasionally representing the University by attending local, regional and national higher education and careers events.
The work does occasionally involve some travel throughout the UK, spending time away from home and working evenings and weekends when required.
This post requires a criminal records check through the Disclosure and Barring Service.
To discuss this role informally, please contact Steven Hewitt: 01482 463875, E: steven.hewitt@hull.ac.uk
For information about the department visit https://www.hull.ac.uk/work-with-us/more/schools-and-colleges/schools-and-colleges-engagement
Closing Date: 20 Oct 2021
Category: Professional, Management and Snr Admin
Closing Date: 20 Oct 2021