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Further Information on COVID-19 and self-isolation

Do you have questions about whether you need to self-isolate? Or are you currently self-isolating, and need a bit of help?

Your health and wellbeing is our top priority, so we have put together the following guidance.

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What you should do in different situations

“I’m a student and I have COVID-19 symptoms. What should I do?”

COVID-19 self-isolation

“I’m a student and I have COVID-19 symptoms. What should I do?”

➡️ Take these actions:

  1. Start self-isolation. Stay in your accommodation, do not go onto campus or visit any other University premises. Please avoid contact with others.
  2. Immediately Complete the University COVID-19 self-reporting tool via the support portal. Once the university has received this report, we will make contact with you. This contact may be by phone from an 01482 46xxxx number or may show as unknown/anonymous.   It is important that you answer this call.
  3. Tell your housemates as they will need to self-isolate and if they are students they will need to complete the University COVID-19 self-reporting tool via the support portal.
  4. Notify your Personal Supervisor.
  5. Book a COVID-19 test.
  6. Follow the instructions and guidance given to you by the University. Up to date information on self-isolation can be found here.
“My housemate says they have COVID-19 symptoms. What action should I take?”

COVID-19 self-isolation

“My housemate says they have COVID-19 symptoms. What action should I take?”

➡️ Take these actions:

  1. Start self-isolation. Stay in your accommodation, do not go onto campus or visit any other University premises. Please avoid contact with others.
  2. Immediately Complete the University COVID-19 self-reporting tool via the support portal. Once the university has received this report, we will make contact with you. This contact may be by phone from an 01482 46xxxx number or may show as unknown/anonymous.   It is important that you answer this call.
  3. Notify your Personal Supervisor.
  4. Follow the instructions and guidance given to you by the University. Up to date information on self-isolation can be found here.
“I’ve just had a positive COVID-19 test result. What happens next?”

COVID-19 self-isolation

“I’ve just had a positive COVID-19 test result. What happens next?”

➡️ Take these actions:

  1. Self-isolate. Stay in your accommodation do not go onto campus, visit any other University premises. Please avoid contact with others.
  2. Immediately complete or update the University COVID-19 self-reporting tool via the support portal.  Once the university has received this report, we will make contact with you. This contact may be by phone from an 01482 46xxxx number or may show as unknown/anonymous.   It is important that you answer this call.
  3. Tell your housemates as they will need to self-isolate and if they are also students to complete the University COVID-19 self-reporting tool via the support portal. Once the university has received this report we will make contact with you.  This may be by phone and it is important that you answer this call.  If you are in private accommodation, please advise your landlord
  4. Notify your Personal Supervisor.
  5. Follow the specific Government guidance provided to you and any further instructions from the University. Up to date information on self-isolation can be found here.
  6. If you are in on-campus accommodation we will contact you to arrange moving into an alternative accommodation block.
“I’ve been contacted by the University saying I might have been in close contact with someone with COVID-19. What should I do?”

COVID-19 self-isolation

“I’ve been contacted by the University saying I might have been in close contact with someone with COVID-19. What should I do”

➡️ Take these actions:

  1. Self-isolate. Stay in your accommodation if you live on campus. Stay at home if you live off-campus. Do not go onto campus. Do not visit any other university premises. Do not participate in any other activities.
  2. Immediately complete the University COVID-19 self-reporting tool via the support portal. Once the university has received this report, we will make contact with you. This contact may be by phone from an 01482 46xxxx number or may show as unknown/anonymous.   It is important that you answer this call.
  3. Notify your Personal Supervisor.
  4. Follow the instructions and guidance given to you by the University. Up to date information on self-isolation can be found here.
“I’m self-isolating because my housemate may have COVID-19, I haven’t had a test but I’m beginning to develop symptoms. What should I do?”
COVID-19 self-isolation

“I’m self-isolating because my housemate may have COVID-19, I haven’t had a test but I’m beginning to develop symptoms. What should I do?”

➡️ Take these actions:

  1. Continue to self-isolate.
  2. Stay in your accommodation do not go onto campus, visit any other University premises. Please avoid contact with others

  3. Book a COVID-19 test.
  4. Notify your Personal Supervisor.
  5. Complete or update the University COVID-19 self-reporting tool via the support portal with your test result and other details. Once the university has received this report, we will make contact with you. This contact may be by phone from an 01482 46xxxx number or may show as unknown/anonymous.   It is important that you answer this call.
  6. Follow the instructions and guidance given to you by the University. Up to date information on self-isolation can be found here.
  7. Tell your housemates as they will need to continue self-isolating. If you are in private accommodation, please advise your landlord.
"I have just tested positive as part of the Mass Testing programme - what do I do now?"
If you receive an email or an SMS to let you know that you have tested positive from the Mass Testing Programme, you must take these actions:

  1. Self-isolate immediately for 10 days. This includes the day of the test. Stay in your accommodation, do not go onto campus or visit any other University premises. Please avoid contact with others.
  2. Immediately complete the University COVID-19 self-reporting tool via the support portal. Once the university has received this report, we will make contact with you. This contact may be by phone from an 01482 46xxxx number or may show as unknown/anonymous. It is important that you answer this call.
  3. Tell your housemates as they will need to self-isolate and if they are students they will need to complete the University COVID-19 self-reporting tool via the support portal.
  4. Notify your Personal Supervisor.
  5. Follow the instructions and guidance given to you by the University and the NHS. Up to date information on self-isolation can be found here. If you have tested positive as part of the mass testing programme, you do not need to book or take a PCR test at a Government testing centre.
"My housemate has tested positive as part of the Mass Testing programme - what do I do now?"

If your housemate tests positive from the Mass Testing Programme, you will also have to self-isolate in line with Government guidance, follow the instructions below.

  1. Start 10 day self-isolation. Stay in your accommodation, do not go onto campus or visit any other University premises. Please avoid contact with others.
  2. Immediately Complete the University COVID-19 self-reporting tool via the support portal.
  3. Notify your Personal Supervisor.
  4. Follow the instructions and guidance given to you by the University and the NHS. Up to date information on self-isolation can be found here.
"I have no symptoms but want to get tested  – can I do this?"

Yes, you can do this.

Find out more and book your tests.

Support available if you need to self-isolate

We are here to help you in a variety of ways during your period of self-isolation to help make the process as comfortable as possible for you and your housemates.

Food and toiletries

  • Food packages are available for students on campus to book. You can get three meals, delivered to you, for £10 per day.

    • Breakfast - cereals, milk, bread, butter, preserves and yoghurt
    • Lunch - sandwiches, chocolate biscuit and fresh fruit
    • Dinner – homemade main dish (meat product, vegetarian, vegan or other dietary offer),  rice or potatoes, vegetables or salad, and a dessert or homemade cake
  • Order shopping on campus from SPAR.
  • We can help arrange for an online supermarket order to be delivered to you on campus.  Call 07884285096 to let us know when your delivery is coming.
  • If you arrange for friends or family to shop for you, they can leave your shopping at reception and we will bring this to your accommodation.
  • Emergency food provision and toiletries, including period products, will be available for those living on campus. Any dietary needs specified will be catered for. Please ensure you check the labelling on food items.

Food and toiletries

Supporting you

Our top priority is ensuring the health and wellbeing of our community. If you have any questions,, please don’t hesitate to get in contact with our student services team who will be very happy to talk with you. 

Please be reassured that we are here to support you with anything you may need during this time. If you’re concerned about your mental health, or the wellbeing of a fellow student, please reach out to student services.

Travel Window

For students travelling home in the travel window this December (3-9 December) new quick and voluntary COVID-19 tests are available at the University for those who are not showing symptoms. The free, self-administered, 10-minute test (which includes registration) is intended for any student returning home during the travel window. Tests will be available from 30 November. Some students may not realise they have COVID-19, as they do not display any symptoms. For this reason, the Government has recommended a quick and easy test, to allow you to travel home with confidence. To find out more please click here.

 

 

FAQs

Do I have to stay in self-isolation if I had symptoms, but my test came back negative?

As long as no-one else in your household has symptoms or a positive test result and you haven’t been advised to self-isolate for any reason by NHS Test and Trace or University Track and Trace, you do not have to continue to self-isolate. If you are still unwell, please do stay in your accommodation until you have fully recovered.

I’ve been self-isolating since my housemate had a positive test. Now I have begun showing symptoms. How much longer do I have to stay in self-isolation?

Please stay in self-isolation for 10 days from when you first began having symptoms. Take these actions:

  1. Continue to self-isolate and update the University COVID-19 self-reporting tool via the support portal.
  2. Book a COVID-19 test.
  3. Notify your Personal Supervisor.
  4. If your test result is negative, complete or update the University COVID-19 self-reporting tool via the support portal with your test result and other details.

    If no-one else in your household has symptoms or a positive test result and you haven’t been advised to self-isolate for any reason by NHS or University test and trace you do not have to continue to self-isolate. If you are still unwell, please do stay in your accommodation until you have fully recovered.

  5. If your test result is positive see I’ve just had a positive COVID-19 test result. What happens next?” above.

I am self-isolating because my housemate has symptoms, but I’ve had a test and it came back negative. Do I still need to self-isolate?

Yes, you need to continue to self-isolate if someone in your household has symptoms or a positive test result or you have been advised to self-isolate for any reason by NHS Test and Trace or University Track and Trace even if you have had a negative test result.

I am self-isolating because I was contacted by NHS test and trace but I’ve been for a test and it came back negative. Do I still need to self-isolate?

Yes, you need to continue to self-isolate if you have been advised to self-isolate for any reason by NHS Test and Trace or University Track and Trace or someone in your household has symptoms or a positive test result even if you have had a negative test result.

I’m an international student travelling into the UK. Do I need to self-isolate?

Yes. Take these actions:

  1. Start self-isolation if you are travelling from a country on the government list.
  2. Stay in your accommodation do not go onto campus, visit any other University premises. Please avoid contact with others.
  3. Immediately complete the University COVID-19 self-reporting tool via the support portal.
  4. Notify your Personal Supervisor.
  5. You will be able to access all the support included on this webpage.