Student support, health and wellbeing
We offer a wide variety of services to help you through any problems you might be having during your time with us. Whether you are experiencing mental health problems, financial worries, trouble settling in, difficulty with studies, or if you require support due to a disability or learning difference, we have specialist staff available to offer help in a friendly and confidential way. The Health and Wellbeing Team offers a daily drop in appointment service.
Contact the Central Hub desk with your query on +44 (0)1482 462222 or visit them in person – it’s on the second floor of Student Central, and is open 8.45 am - 5.30 pm Monday to Friday. The team will then be able to point you to the right service to solve your problem.
We try to make sure that our campus is an extremely safe place to be. We have CCTV across campus, lighting across all areas at night, frequent security patrols and volunteer University Angels available during Wednesday night Asylum, providing support and a safe place for students if needed.
But as with any place, there are certain things you can do to ensure your own safety. Should you wish to, you can pick up a personal alarm from the Security Reception in the Venn Building. And if you see somebody acting suspiciously, you can call our security team on 01482 466868.
If you’re coming to Hull from elsewhere, then yes, the University encourages you to register with a GP. It might seem like a bit of a faff, but it’s really important – you never know when you might fall ill.
Please note that if you have not already received immunisation against bacterial Meningitis you should ask your GP for further advice. If you need a student status letter, please visit Central Hub on the first floor of Student Central.
To find a GP, visit the NHS choices website and enter the postcode of your halls of residence or student house. Don’t just assume that you’ll be able to get registered at a GP practice near the University (like the one directly opposite campus).
Public Health England are encouraging all new students to get vaccinated with the Meningococcal ACWY (MenACWY) vaccine.
Talk to your GP before you come to university to get your vaccination, or get it from your new GP surgery in Hull as soon as you arrive.
If you think you have already been immunised against meningitis, ask your GP if you have had MenACWY as it has not always been a part of the National Immunisation Programme.
Older teenagers and young adults who are not vaccinated are at risk of getting meningitis, so get vaccinated to protect yourself and others around you.
Public Health England are encouraging all new students to get vaccinated with the MMR (measles, mumps and rubella) vaccine.
Talk to your GP before you come to university to get your vaccination, or get it from your new GP surgery in Hull as soon as you arrive. If you think you have already been immunised against measles, ask your GP to confirm whether you have had both vaccinations.
There are a number of agencies who come to campus to provide confidential and specialist support. Find out more on our health and wellbeing page. Yorkshire MESMAC offers a variety of sexual health services, which can be accessed via the second floor of the Student Central Building, every Wednesday between 1 pm and 4.30 pm during semester time.
Advice, condoms and chlamydia and gonorrhoea screenings are available. The testing for this is very straightforward and involves a self-urine sample for males, or a self-swab for females.
MESMAC also offer screenings for HIV and syphilis, which is a finger-prick test and results take just one minute. Alternatively, contact the Central Hub desk with your query on +44 (0)1482 462222 (choose option 6) or visit them in person. It’s on the first floor of Student Central, and is open 8.45 am – 5.30 pm, Monday to Friday. The team will then be able to help you confidentially access the best people to help with your needs.
Hopefully you’ll never need them, but there are a number of places you can go to if you can’t wait for a doctor’s appointment.
For minor injuries or illnesses, your best bet is to go to Story Street Medical Practice and Walk-In Centre at the Wilberforce Health Centre on Story Street in the city centre. It’s open from 8 am to 8 pm every day. You don’t have to be registered there to see a GP, and you can walk straight in and get an appointment (be prepared for a long wait at busy times though). You should try to get an emergency appointment with your GP first if they're open and you're able to though.
In a more serious medical emergency, you can visit Accident and Emergency at Hull Royal Infirmary, just outside the city centre along Anlaby Road. As per the NHS’s advice, please only use this service for genuine medical emergencies.
If you’re on or near campus, you should phone our security team in the event of a medical emergency before visiting Accident and Emergency or calling 999. They can make the call for you, help to provide any assistance needed, meet the emergency services at the entrance to the campus, and guide them to your location. You can reach them on 01482 465555 in an emergency. For non-emergencies, call 01482 466868.