Refunds


Withdrawal policy

The University operates the following withdrawal policy relating to tuition fees and applies to all students.

 

While we hope everything goes well with your studies, sometimes things don’t quite go to plan. If you’re thinking about leaving university - either temporarily or permanently - before completing your studies, support is available to help you make a decision that’s right for you by following the Withdrawing from Your Studies guidance module, completing an anonymous questionnaire and meeting with one of our Student Engagement Officers.

If you have any questions, please email SEO@hull.ac.uk

 

When you enrol on your course you become liable to pay tuition fees. If you leave before the end of your course, we calculate your fees based on your leaving date. If your account is in credit once the fees are recalculated, refunds will be made to the account from which the original payment was made.

 

Fee charge dates

If you withdraw during your study we calculate your fees, including any fee waivers and discounts, based on the date stated on your withdrawal form. We will charge you fees for every term that you have attended the University, in line with tuition fee loan dates set by Student Finance England. If you leave in term one, two or three, we will charge you the following: 

  • Term one: 25% fees 
  • Term two: 50% fees
  • Term three: 100% fees

 

Withdrawal within 21 days

If you decide to withdraw within 21 days of the course start date you will not be charged any tuition fees. 

 

This ‘grace’ period will be reduced to 14 days if you start your course in academic year 2020/21.

 

Tuition Fee Loan

If you are in receipt of a tuition fee loan and you decide to withdraw from your studies, you need to contact Student Finance England as soon as possible.

 

Attendance on a course means active and on-going engagement with the activities and learning opportunities made available by the University with the course duration, including, but not limited to, scheduled learning and teaching activities.

 

Repaying your student loan

You’ll be responsible for repaying any Tuition Fee Loan Student Finance England has paid to you along with your Maintenance Loan. You’ll repay these as normal, unless you were overpaid.

 

Following your withdrawal from your course

Once the University have informed Student Finance England that you have withdrawn they will reassess your student finance based on the number of days you attended your course.

They’ll stop any future payments to you and to us, and send you a new student finance entitlement letter. Depending on the date you withdrew, and when we let Student Finance England know, because you are paid in advance there is a possibility you may have been overpaid.

If you’ve been overpaid Childcare Grant in the 2019 to 2020 academic year they will not reduce your future payments, but contact you once you’ve finished or left your course to discuss affordable repayment options.

Accommodation deposit refund

At the end of your tenancy, inspections will be completed on your accommodation with the University of Hull. 

 

Any charges will be applied to your account and allocated against the deposit along with any outstanding accommodation charges.

If your deposit is in credit, you will receive an email requesting you to login to MyHull portal and provide your bank account details.

 

Bank details received before 12pm on a Tuesday will be paid on the Thursday of the same week.  After this time, payments will be made the following Thursday directly into your bank account. If you do not hold a UK bank account, please email studentfinance@hull.ac.uk for further details.  Please ensure you include your student number in all communication.

 

Any queries regarding any charges applied to your account should be directed to rooms@hull.ac.uk in the first instance.

 

Queries in relation to the bank account can be directed to the Student Fees & Financial Support Team  studentfinance@hull.ac.uk or by calling 01482 462222.

Contact us

studentfinance@hull.ac.uk
T +44 (0)1482 462222

Monday to Friday 8.45am – 5.30pm