Online Payment Terms & Conditions

All terms and conditions shown below are secondary to the rules and regulations of the University.

By agreeing to the Terms and Conditions below, you acknowledge that where any conflict occurs between what is stated below and what is stated in the handbook, the rules and regulations as set out in the handbook will take precedence.

Credit/Debit card payments

In order to make a payment via the web you will need:

  • Your conditional offer letter from The University of Hull, together with your UCAS or application number, or any other reference number given by the University.
  • A valid e-mail address in order to receive a confirmation on the status of your payment.
  • A current Credit / Debit card - Master Card, Visa, Delta, Solo and Maestro.

Your payment will normally reach the University bank account within 3 days.

We cannot accept liability for your money not reaching the University bank account due to you quoting incorrect personal details.

We cannot accept any liability if payment is refused or declined by the credit/debit card supplier for whatever reason.

Using this website indicates your acceptance of the University’s policy on personal data usage and retention.

Any information displayed in the online payment facility in respect of the amount of fees due from the student is for guidance only. The definitive amount of fees payable will be notified to the student by the finance department and shall be made available to the student within a reasonable period on request.

All payments made through this online payment facility must be made in pounds sterling (£). Any currency conversion costs or other charges incurred in making the payment or in processing a refund shall be borne by the student or the third party making payment, and shall not be deductible from the fees due to the University.

Once a payment has been verified and received by the Service Provider, the payment may not be cancelled. In certain circumstances the student, or third party making payment, may be entitled to a refund in accordance with the University policy on refunds.

All payment details which are entered through this payment gateway are encrypted when the student, or third party making payment, enters them. Communications to and from the Service Provider’s site are encrypted.

The University shall not be liable for any failure by the student, or third party making payment of fees, to properly protect data from being seen on their screen by other persons or otherwise obtained by such persons, during the online payment process or in respect of any omission to provide accurate information in the course of the online payment process.

Online payments of fees can be made by credit or debit card. These payments are not collected by the University directly but by the Service Provider. On accepting these terms and conditions the student, or third party making payment, will be redirected to a website which is maintained and administered by the Payment provider.

The student, or third party making payment, will then be asked to submit appropriate personal and financial information to the Service provider so that the online payment process can be offered.

Once payment is received by the Service provider in cleared funds, the Service provider will contact the University to confirm the details of the successful payment made by the student, or third party making payment.

On receipt of this confirmation the University will confirm to the student that the payment has been received and accepted by the University. In the event that the student does not receive confirmation within 14 days of making the payment, it is the responsibility of the student to check with the University that the payment has been accepted.

The student shall remain responsible for any fees until such time as the confirmation referred to above is received from the University in relation to each fee owed to the University.

By agreeing to these terms and conditions, the student accepts and consents to his/her personal data being provided to the Service provider for sole purposes of the Service provider offering and administering the online payment facility to the student, or third party making payment.

It is the responsibility of the student, or third party making payment, to ensure that all personal data provided to or held by the University and/or provided to the Service provider is clear and accurate. The University will not be responsible for any losses suffered by the student, or third party making payment, as a result of inaccurate information being provided to the University or Service provider.

The formation, existence, construction, performance, validity and all aspects whatsoever of these terms and conditions or of any individual term or condition herein will be governed by the law of England and Wales. The courts of England and Wales will have non-exclusive jurisdiction to settle any disputes which may arise out of or in connection with the terms and conditions. The parties irrevocably agree to submit to that jurisdiction.

Direct Debit payments

Direct Debit Instructions will only be accepted for values that exceed £50.

Where an instalment arrangement is set up to make payments by direct debit, the University will notify the student, or the third party making the payment, of the dates on which the instalment payments will be claimed.


The Direct Debit guarantee, shown on the bottom of the Direct Debit Instructions, will protect the student, or third party making payment, against any wrongful collections made by the University.

Download the Postal Direct Debit Mandate(PDF)

Contact us
T +44 (0)1482 465674 / 466362

Monday to Thursday 9.00am – 5.00pm and Friday 9.00am – 4.00pm