ESK building

Raise a concern

What concerns can we help you with?

People access the service for a variety of reasons relating to life and academic studies. This might include feelings of stress and anxiety; bereavement; depression and other mental health and general wellbeing issues.

In addition, if you need it, we can help with DSA applications and liaise with academic departments to make any reasonable adjustments that are necessary for you to achieve success in your studies.

There's no 'right' or 'wrong' reason to access the Health and Wellbeing Service. And if we can’t help, we'll always try to point you in the right direction.

Worried about a friend

If you have concerns about another student, it is always best to discuss your concerns with them and encourage them to access the Health & Wellbeing Team themselves. You are welcome to attend an appointment with them, if they would like you to.

If this is not possible, you can raise a welfare concern here. Please be aware that without a student’s consent, we may be limited in terms of what action we can take. However we would still encourage you to report any concerns you may have, regardless of whether the individual is aware, as we may still be able to support them and you, should you wish.

If you are concerned about another students immediate safety you can call 999 or the Mental Health Response Service on 01482 301701 (24hrs).

Information for Parents

The transition to university can understandably be a difficult time for parents and carers.

We understand that when your son or daughter leaves home for University, you are entrusting them to our care. We'll always take this very seriously, although it's important you recognise that we are legally bound to treat our students as adults. This means that we have to respect the confidentiality of those students and may not always be able to share information with you.

That said, if you have any concerns with regards to the mental health and wellbeing of your son or daughter, please do get in touch either by telephoning 01482 462222 or via  and we’ll do our upmost to help.


Any information disclosed will be handled sensitively and in accordance with the Data Protection Act 1998.

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