graduation exterior 2019 bonus arena

Frequently asked questions

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Am I eligible to attend a graduation ceremony?

You will be sent an invitation if you are eligible to graduate in January 2020. You will only be allowed to graduate if your award has been formally approved and you do not have any outstanding tuition fee debts to the University.

When and where is my graduation taking place?

All graduation ceremonies will take place at the Hull Bonus Arena, Myton Street, Hull, HU1 2PS. Ceremony dates and times for each faculty can be found here.

What do I need to do now?

Debts to the University must be cleared before you are able to graduate. Contact Student Financial Services on +44 (0)1482 466362 or 465674. 

I can’t make the date of my graduation – can I swap to a different day?

If you cannot make the date of your graduation ceremony, unfortunately you will not be able to swap to a different day/ceremony, as the ceremonies are specific to particular faculties and departments. 

Contact or call 01482 465032. 

Is there anything I need to do in preparation for my graduation?

1. You need to confirm your attendance at the ceremony by completing your online booking form before 13 December 2019.

Your name will appear on your certificate as registered on MyAdmin. If you list names on your graduation online booking which differ from those recorded on MyAdmin, these will not be included on your certificate, as the booking form is only to inform us how you wish to graduate (attend, in absentia or defer). Names can only be amended before the formal approval of your award.

2. Hire or purchase your gown from the Graduate Gowning Company.

How many guests can I bring?

You will be guaranteed four guest tickets. Extra tickets may be available up to a maximum of ten (including four guaranteed tickets). If you would like to bring extra guests, you can request this when making your booking online. 

For the benefit of those unable to attend, we show each ceremony live on our website. The ceremonies are also shown live on the large screen in Princes Quay.

My guest needs a visa to attend the ceremony. How can I get a letter to support their application?

If your guests require a visitor visa to attend the ceremony, we can provide you with a letter of invitation that they can use to support their visa application. The letter will formally invite you to the graduation ceremony.   

To request a letter, contact It usually takes 3–5 working days for applications to be processed. Letters can be collected from the Central Hub service desk or posted to the address given on the form. 

Information on how to apply for a visitor visa can be found here.

How will I receive my tickets?

Guests tickets will be sent via email to the address we hold for you.

It is important that you arrive at the times specified for each ceremony and you bring your confirmation email. 

I (or a member of my graduation party) have accessibility requirements. What should I do?

If any of your guests have specific accessibility requirements, please complete the relevant section on the online booking form or contact us as soon as possible - before guest tickets are issued. 

Lift access to all floors is available for guests with mobility difficulties.

Students with mobility needs will be able to access the platform by lift or ramp, but this will be discussed with you before the ceremony.

I am not sure whether I have outstanding debts to the University. Should I check?

Yes – if you have outstanding tuition fee debt to the University, then you will be contacted by Student Financial Services. Unfortunately, you will not be able to attend if the debt has not been cleared before the ceremony.

If you are not sure about your position, then please contact Student Financial Services on the first floor of Student Central or call +44 (0)1482 465674.

Can I collect my certificate rather than have it posted to me if I am not attending the ceremony?

Yes. If you would like to collect your certificate you can collect it certificate 14 days after the ceremony date.

I can't attend. How is my certificate sent to me?

Certificates are posted within the UK by second class mail and to the EU and overseas by air mail.

International students can arrange for the certificate to be sent by courier by visiting the University online shop. The service is not available for delivery to PO boxes in some countries, so please check DHL delivery is available to the country required before purchasing. 

Is there a dress code?

The University of Hull operates a strict dress code at the graduation ceremonies. The appropriate academic dress (gown, hood and cap) must be worn, and this can be hired (or purchased) from the Graduate Gowning Company, the official authorised robemakers to the University who hold the appropriate academic dress for our graduation ceremonies. This is a very special day for the University as well as for all students and their families, and we ask that you dress smartly. Please note, jeans and trainers are not permitted.

Do I need to hire a robe?

You need to order the correct robes in advance of the ceremony directly from the Graduate Gowning Company by visiting their website. We strongly advise you to contact GGC (the official authorised robemakers to the University who hold the appropriate academic dress for our graduation ceremonies) straight away and certainly no later than 8 January 2020. We advise you to be cautious of any unauthorised robe suppliers, who may not supply the correct gowns.

To order, simply visit the Graduate Gowning Company website. You will require your University of Hull student number to log on. Once logged on, you can check your credentials and enter some basic measurements to ensure the correct size is provided. There are just five simple steps to complete. A confirmation email will be sent to your preferred email address. When collecting your academic robes on the day, you will need to produce your order confirmation email or student ID.

Is there a cost?

The University of Hull is one of the few institutions that do not charge for graduation. You must, however, meet the cost of your gown hire, and this is payable directly to the Graduate Gowning Company, the robe hire company.