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Frequently asked questions

Have questions? We have answers! If your query isn't covered here, email

Am I eligible to attend a graduation ceremony?

You will be sent an invitation if you are eligible to graduate in January 2018. You will only be allowed to graduate if your award has been formally approved and you do not have any outstanding tuition fee debts to the University.

When and where is my graduation taking place?

When and where is my graduation ceremony taking place?

All graduation ceremonies will take place at the City Hall, Victoria Square, Hull, HU1 3RQ. Ceremony dates and times for each faculty can be found here.

What do I need to do now?

21 November 2017 (or earlier) Final date for return of completed reply forms. Postgraduates – please refer to the date stated on your reply form. Forms can be posted or emailed to

21 November 2017 (or earlier) Include details on your reply form (Section 5) of specific requirements if you or your guests have mobility difficulties and require special seating arrangements.

As soon as possible (before 4 January 2018) Order gowns from the Graduate Gowning Company. Ordering is only available online at www.graduategowning. Enquiries can be directed via email: info@ or tel 01736 751855.

As soon as possible Book your hotel early to take advantage of the special graduation day rates. Refer to page 17 of the graduation handbook for further details.

24 November 2017 Debts to the University must be cleared by this date. Contact Student Financial Services on +44 (0)1482 466362 or 465674.

Late December You will be notified of your allocation of tickets by a graduand email sent to your personal email address or the email address provided on your reply form.

4 January 2018 Last date for ordering your academic gown from the Graduate Gowning Company.

12 January 2018 Closing date for pre-orders for celebration lunches. Book now at or contact +44 (0)1482 465341.

January 2018 On graduation day Collect guest ceremony tickets from the Ticket Collection Desk at the Guildhall at the times specified on page 5.

January 2018 On graduation day Bring your graduand email to the Student Registration Desk in the Mortimer Suite in the City Hall to register for your seating details (after collecting your tickets) at the time specified for your ceremony on page 5.

I can’t make the date of my graduation – can I swap to a different day?

If you cannot make the date of your graduation ceremony, unfortunately you will not be able to swap to a different day/ceremony, as the ceremonies are specific to particular faculties and departments. You have two options: you can either graduate in absentia or defer once to the next summer ceremony, which will take place in July 2018 at the City Hall.

What if my plans change and I can't attend my graduation ceremony?

Please contact 01482 465032 or email immediately.

Students can either graduate in absentia (certificates will be posted to you after the ceremony) or defer their graduation to the next set of ceremonies.

If you choose to defer in January, your ceremony will usually take place in July (and vice versa). You will receive your certificate at the later ceremony.

My friend has not received a graduation information booklet. Can I let them have mine?

My friend has not received a graduation information booklet. Can I let them have mine?

No. Please ask them to contact 01482 465032 or email

Is there anything I need to do in preparation for my graduation?

1. You need to confirm your attendance at the ceremony by returning your reply form by email to or the Ask HU service desk by 21 November 2017. Postgraduate students may have been given a later closing date, which will be indicated on the reply form

Your name will appear on your certificate as registered on MyAdmin. If you list names on your graduation reply form which differ from those recorded on MyAdmin, these will not be included on your certificate, as the reply form is only to inform us how you wish to graduate (attend, in absentia or defer). Names can only be amended before the formal approval of your award.

2. Hire or purchase your gown from the Graduate Gowning Company.

3. Book your celebration lunches.

How many guests can I bring?

You will automatically be allocated two guest tickets. If you would like to bring extra guests, please request this on the reply form. We will try to accommodate your request when all the reply forms have been received, but unfortuntately it is unlikely that there will many additional tickets available.

An email will be sent to your personal email address (or the address provided on your reply form) in late December confirming how many guest tickets you have been allocated. We strongly advise you not to make travel or accommodation arrangements for extra guests without confirmation that you have tickets for them.

For the benefit of those unable to attend, we show each ceremony live on our website.

My guest needs a visa to attend the ceremony. How can I get a letter to support their application?

If your guests require a visitor visa to attend the ceremony, we can provide you with a letter of invitation that they can use to support their visa application. The letter will formally invite you to the graduation ceremony.   

To request a letter, complete this form. It usually takes 3–5 working days for applications to be processed. Letters can be collected from the Ask HU Service Desk or posted to the address given on the form. 

Information on how to apply for a visitor visa can be found here.

How will I receive my tickets?

Tickets should be collected from the ticket collection desk at the Guildhall on the day of your ceremony.

It Is important that you arrive at the times specified for each ceremony and bring your graduand email so that you can register on the day for your seating details.

Guest tickets are non-transferable so please let us know when you arrive if they are no longer required.

I (or a member of my graduation party) have accessibility requirements. What should I do?

If any of your  guests have specific accessibilty requirements, please complete section 5 on the graduation reply form or contact us as soon as possible - before guest tickets are issued. They will be allocated seating on the main floor level and stewards will be available on the day to direct guests to seats.

Lift access to the main floor is available for guests with mobility difficulties.

Students with mobility needs may be seated on a platform, but this will be discussed with you before the ceremony.

I am not sure whether I have outstanding debts to the University. Should I check?

Yes – if you have outstanding tuition fee debt to the University, then you will be contacted by Student Financial Services. Unfortunately, you will not be able to attend if the debt has not been cleared by 24 November 2017 (for January 2018 graduations).

If you are not sure about your position, then please contact Student Financial Services on the second floor of University House or call +44 (0)1482 465674.

Can I collect my certificate rather than have it posted to me if I am not attending the ceremony?

Yes. If you'd like to collect your certificate you should indicate on section 2 of your graduation reply form when selecting your graduation option. You can collect your certificate between 16 November 2017 and 21 December 2017 (for January 2018 graduations). Before collection, you will need to complete and return a graduation reply form in advance.

Can I collect my certificate if I am attending the ceremony and need it before the ceremony date?

Yes. If you need to collect your certificate you should indicate on section 2 on your graduation reply form when selecting your graduation option. You can collect your certificate between 16 November and 21 December 2017 (for January 2018 graduations). Before collection, you will need to complete and return a graduation reply form in advance.

I can't attend. How is my certificate sent to me?

Certificates are posted within the UK by second class mail and to the EU and overseas by air mail.

International students can arrange for the certificate to be sent by courier by visiting the University online shop. The service is not available for delivery to PO boxes in some countries, so please check DHL delivery is available to the country required before purchasing. 

If you live in China (and not purchasing the courier service) and would like to provide us with your address in Chinese, please complete this form to assist us with posting your certificate.