Welfare and support

Welfare and support

Everyone needs a little extra help from time to time. We have a range of services available to give you support when you need it.

Personal tutor

When you arrive at Hull, you'll be allocated a personal tutor who is there to support you throughout your academic journey. They can give advice about your studies, career opportunities, any mitigating circumstances, or even any personal problems that you may be experiencing.

Residence Life (ResLife)

Hull ResLife is all about creating an inclusive, friendly and supportive community in your hall – so you can make the most of your time here. We provide support to students in University accommodation (including The Lawns, The Courtyard, Taylor Court and the university houses) by visiting residents, creating a sense of community and enabling smooth living.

Our aim is to create a residential community that welcomes and supports all students living in our accommodation. Most of our residents are new to the University and to Hull and we are here to help with your transition into life in our fantastic city. You may be living away from home for the first time, but you'll also be taking on an exciting academic challenge – we're here to help you settle in and make the most of your time with us.

Drop in for a chat

You can talk to us about a variety of things relating to life and your living environment. There is no right or wrong reason to get in touch, and if we can’t help we'll always point you in the direction of the appropriate person or service.

If you live in a hall of residence, attend the drop-in. You can just turn up any evening during term time at:

  • The Lawns reception 6.30–9.30 pm
  • The Courtyard reception 7–9 pm (also available for Taylor Court residents)
Advice centre

Run by Hull University Union (HUU), the Advice Centre provides free confidential and impartial advice to students on a range of matters including funding and debt management, housing and academic issues.Based on the first floor of Student Central, the centre is open Monday to Friday from 9.30am – 3 pm (excluding Wednesdays, where hours are 12 noon – 3 pm). Please drop in or call anytime to make an appointment

Here are some of the ways that we could help you:

  • Student Finance - support including fees and funding and advice on budgeting.
  • Accommodation – advice on deposits, disputes, payments, repairs and contract overviews.
  • Academic – advice on mitigating circumstances, academic misconduct, academic appeals, change of programme of study, repeat year request, suspension of study and withdrawal.
Student Wellbeing, Learning and Welfare Support

At Hull, we understand that many of our students are living away from home for the first time, and this can be daunting. Ask HU is home to dedicated professional staff who provide free and confidential wellbeing services for any students who want to discuss issues that are causing them difficulty and affecting their studies. We provide a range of services including the following.

University chaplains

Regardless of your beliefs, our chaplains can support you in spiritual matters.

Disability Service

If you have a disability, learning difficulty, mental health or medical condition, the University's Disability Service can provide you with advice and guidance on accessing support.

Financial support

We are here to ensure that, wherever possible, financial circumstances do not become a barrier to studying at Hull.

Health and wellbeing

Our team are here to support you throughout your time at University, to promote and maintain positive wellbeing, in order to help you to achieve your full potential.  

Immigration advisors

Our specialist advisers are on hand to provide support to all our international students.

Can't find what you're looking for? Get in touch.

+44(0)1482 466042
rooms@hull.ac.uk